Can anyone view any information in BCT?

No.

You decide which employees see which clients and therefore their associated information.

Each employee has their own User Name and Password.

I want to send my client copies of bank statements - is this possible? Will they be safe?

You can print hard copies - for any period - and mail or fax them.

However, as bank statements are obviously confidential, we would recommend using BCT's password protected PDF facility, which can be securely emailed.

Just print in the normal way and then "Save As....PDF", add your password and email.